Privacy Policy
A legal disclaimer
Legal Disclaimer
The Unfiltered Line is a private conversation service intended to provide companionship, conversation, and a nonjudgmental space for adults to talk openly about life and personal experiences.
The Unfiltered Line is not a mental health service and does not provide therapy, counseling, crisis intervention, medical advice, legal advice, financial advice, or any other licensed professional services. Conversations should not be interpreted as professional guidance or a substitute for qualified care.
If you are experiencing a medical emergency, mental health crisis, or believe you may be a danger to yourself or others, call 911 or contact your local emergency services immediately. The Unfiltered Line is not equipped to respond to emergency situations.
By booking a conversation, you acknowledge that participation is voluntary and that you are solely responsible for any decisions or actions you take based on your conversations.
All conversations are expected to remain respectful and lawful. The Unfiltered Line reserves the right to end any conversation immediately, without refund, if a caller engages in harassment, abusive behavior, threats, discrimination, illegal activity, or requests services outside the scope of this platform.
While we value your privacy, confidentiality cannot be guaranteed in circumstances where disclosure is required by law, including credible threats of harm to yourself or others, suspected abuse or neglect where reporting is legally required, or compliance with a valid legal order.
By using this website and booking a conversation, you acknowledge that you have read, understood, and agree to this disclaimer and all applicable Terms and Policies of The Unfiltered Line.
Privacy Policy - the basics
Privacy Policy
Effective Date: July, 2026
At The Unfiltered Line, your privacy matters. This Privacy Policy explains what information we collect, how we use it, and how we protect it.
Information We Collect
When you book a conversation, we may collect:
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Your name
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Email address
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Phone number
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Appointment details
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Payment information (processed securely through our third-party payment provider)
We do not store your credit card or payment information on our servers.
How We Use Your Information
We use your information to:
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Schedule and manage your appointments
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Contact you regarding your booking
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Process payments
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Respond to questions or support requests
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Improve our services
We do not sell or rent your personal information to third parties.
Confidentiality
We strive to provide a private and respectful experience. Information shared during conversations is treated with discretion. However, confidentiality cannot be guaranteed in situations where disclosure is required by law, including credible threats of harm, suspected abuse where reporting is legally required, or compliance with a valid legal order.
Third-Party Services
We use trusted third-party providers to operate our business, including scheduling, payment processing, website hosting, email, and telephone services. These providers have their own privacy policies governing how they handle your information.
Cookies
Our website may use cookies or similar technologies to improve your browsing experience and analyze website traffic. You may disable cookies through your browser settings, although some features of the website may not function properly.
Data Security
We use reasonable administrative, technical, and physical safeguards to help protect your personal information. While no online system can guarantee absolute security, we take reasonable steps to protect the information you provide.
Your Rights
You may request to:
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Access your personal information
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Correct inaccurate information
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Request deletion of your personal information, subject to legal or business recordkeeping requirements